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    • Cancellation headache 3
    • Frustration of getting a refund 2
    • Information being sold 2
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I recently received a contact card telling me they would automatically continue my 3 subscriptions. I called the number given to cancel and had to deal with prompt, prompt, prompt until I could say the name of 1 mag I wanted to cancel and then 4 more prompt to get to where I could cancel. This was the case for all three and I am not happy about this at all. I know most will not read this prior to buying from them but they are a big rip off. ... Read more

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Don't do business with them. I had 2 magazine subscriptions through them and I called and canceled through their automated system after they automatically renewed and took money out of my account. The system said my order was canceled and a PORTION of my payment was refunded. In the meantime, I got a notice that I had only received half of my subscription due to my magazine not being published anymore. They were going to substitute a similar... Read more

Was this review helpful? 1 0

I have been trying to reach customer service for two weeks. Each time I call, I'm given the run around or sent to an auto service. I sent multiple emails (which have not been addressed.) I finally reached out to Time, Inc. and they tried to tell me that they were not affiliated with Magazine Outlet. IMO, they are a sub-contractor, so very MUCH affiliated with the group. This company auto-renewed my subscription even though I was explicitly told... Read more

Was this review helpful? 2 0

This company is a scam! I had extremely hard time to cancel their subscription and because their magazines were only delivered half the time! An awful experience with this company, their staff on the phone will confuse you and you will end up buying something and not getting your money back after canceling. I had their subscrition and when I wanted to cancel it, they told me I will get a full refund if I stay another month, they just forgot to... Read more

Was this review helpful? 1 1

I ordered several magazines which were said to be sent to me for one year for $2 each. All of the sudden after 6 months, I was being charged for People magazine. When I called to cancel, they would not refund me for the extra charges on my card. I understand that only 13 issues were covered, but it's misleading when they clearly (TWICE) say a year's worth are covered. Interestingly, when you sign up, they say the $2 charge is for a year. I have... Read more

Was this review helpful? 2 0

I didn't have the best experience in stopping the auto-renewal, but not the worst either. You can prepare ahead of time. Here are some ways to help that process. 1) Use a limited, such as specialty debit or gift card. 2) When you receive the 1st issue of any magazine get all the company's info, including contact phone numbers. 3) Your address label on the magazine usually shows an end of subscription date - at lease a 1-2 months ahead of... Read more

Was this review helpful? 2 0

I recently was charged $90.00 for a renewal fee fir US Weekly from this Magazine Outlet without notification. The worst part of it was, I thought I closed that account so the charge came through and caused an overdraft. When I received the notice from my previous bank I told them it was an unauthorized charge. I noted that they would investigate. A week later I received a letter said that I signed up for this offer an agreed to automatic... Read more

Was this review helpful? 2 0

Credit card bill came with charges for 4 magazines I did not want to renew. Canceling is a night mare. And of course no full refund because they have waited until the next year's issues are coming before billing. I want the total refund off my credit card. Why do I have to say so many words when I can be very succinct in less than that. I could add a few expletives to this to make it more interesting but I am not in the habit of cursing at... Read more

Was this review helpful? 6 0

I had filled out a survey in order to receive more tokens for a game that I was playing. In the process of it Magazine Outlet was one of the companies I could get information from. I did not enter in any information that included my credit card. The issue that I have with them is that when you receive emails from them, there is a unsubscribe button at the bottom of the email, but it only brings you to a page where you can modify what type of... Read more

Was this review helpful? 2 1

as soon as I made a purchase, my card was used for 6 expensive online purchases from various stores, paypal etc. Magazine Outlet is a scam and will steal your card number. My bank account is now negative one thousand dollars. The thieves used my card for online purchases from Bloomingdales, Nordstrom, Paypal, Public Storage, Comcast and more. Each of the transactions were $300 and more up to $600. I can not explain how upset I am. I hope they... Read more

Was this review helpful? 5 0
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